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About Us
After eight years of operating a successful gift shop, I am excited about taking our store to a larger audience. I hope to bring you a little slice of Firefly, some southern hospitality, and the unique charm of our small town, Thomasville, Ga. It is an ambitious offering, but I think we can get that feeling across, even in cyberspace. Besides perusing our carefully selected gifts for sale on our online catalog, you will also get a gentle dose of my "rambles." It may be a person, place, or thing that I just feel the need to share with you.
In this day and age, we are bombarded with too much information via the Internet, television, radio, magazines, etc... Yet I hope www.fireflyhome.com will quickly become your favorite for online shopping, as well as a resource for reflections and inspiration that will encourage you to slow down and enjoy the moment. I look forward to chatting with "y’all" soon!
~ Nan ~
Ordering
Shipping and Handling
Our standard shipping method is UPS Ground, which usually takes 7-10 days. For expedited shipping, please call us at 229.226.6363 or toll-free at 888.660.3150 and we will let you know if this option is available for your order.
Max Weight - Shipping Price
1 lb - $7.45
2 lbs - $8.70
3 lbs - $9.95
4 lbs - $11.20
5 lbs - $12.45
And so on... Each additional pound adds $1.25 to the shipping price.
Accepted Methods of Payment
Checks
VISA
MasterCard
American Express
Discover/Novus
Diners Club
JCB
Our authorized retailer is 2CheckOut.com, a Better Business Bureau Online certified credit card processing company. Any purchases you make on this web site will appear on your credit card invoice as being made to 2CheckOut.com, Inc. Please notify us immediately with any questions or concerns about your purchase and we will resolve the issue as quickly as possible.
Sales Tax
If your order is being shipped within Georgia, we are required to add a 6% sales tax to your total.
Our Guarantee
Fireflyhome is proud to offer the highest quality in our products. If for any reason you are dissatisfied with your purchase, simply return it and we will replace or exchange the item in a timely fashion. We apologize for any inconvenience, but we cannot refund shipping costs at this time. Please note - opened personal care products cannot be returned.
Privacy Policy
You do not have to create an account or register to place an order or browse the web site. If you want to pre-load address information for the next time you place an order, click "Remember Me" on the checkout page. The information needed to help our server recognize a user is stored in a "cookie" on your computer. Cookies do not have the ability to search your computer for other information or transmit information to any other location.
Our authorized retailer uses sophisticated encryption and authentication tools to protect the security of our customers' shared personal information, including credit cards and passwords. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
We only collect, use, and disclose personal information for purposes that are reasonable in the circumstances. We use only fair and lawful means to collect personal information.
If you supply us with your e-mail or postal address online, you may receive periodic e-mails or postal mailings from us with information on new products, services and upcoming events. You may opt out from receiving e-mails or postal communications at any time. If you order from us, we may contact you with questions about your order and/or ordering experience. We use third party companies to help us provide our products and services to you. Some of these companies are given access to some, or all, of the information you provide to us and may use cookies on our behalf.
When you click on a link on this Web Site that takes you to a web site operated by another company, you will be subject to that web site’s privacy policy.
Contact Us
Email: nan@fireflyhome.com
Toll-free: 888.660.3150
Local: 229.226.6363
Fax: 229.226.6244
U.S. Mail: Firefly - 125 South Broad Street - Thomasville, GA 31792
Operating Hours: Monday through Saturday, 10 a.m. til 5:30 p.m., Eastern Standard Time.
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Copyright © 2005 Firefly, LLC